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Frequently Asked Questions

Here are some of our more frequently asked questions. If you don't see what you're looking for,
please use our contact form and we'll get back to you as soon as possible!

I'm ready for Joyous Health, how do I book a consulting session with Joy?

Start by choosing and purchasing the consulting package that is right for you. If you have any questions about which is the best option, please feel free to contact us above.

Ok, I've purchased my sessions with Joy, how do I schedule my first appointment?

The first step is to download and complete the Joyous Wellness Form. Get started on your 7-Day food journal (included in your Wellness Form). Remember: honesty is the best policy! You'll get the most out of your session(s) if you record an accurate food journal. Good, bad or ugly – write it down! Email the completed copy to Joyous Health.  Important - Make sure you include the subject line: “Ready for Joyous Health”.

Are you hiring or looking for any help?

We're always looking for amazing individuals to join the Joyous Health team, but have no official openings at this time.  If you would like to apply to become our next Joyous Intern, you can find all the important details here.

I'm interested in a career in Holistic Nutrition, any advice?

Yes – we have lots!  Have a read of this article Joy wrote on becoming a Holistic Nutritionist.

I'd love to book Joy for a speaking event or keynote, what are the next steps?

First of all, thank you for thinking of Joy and Joyous Health for your upcoming event!  Joy is incredibly passionate about sharing her knowledge of living a happy and healthy life and inspiring others. Full details about Joy's speaking services can be found on our Corporate Speaking page, including details on how to get in touch.

What is your Return Policy?

You can review our full Return Policy here. Please note however that all digital products, online programs, workshops and events are non-refundable.

I've just purchased something from Joyous Health, when can I expect to receive it?

Digital Products - If you purchased a digital product, it will be delivered directly to your inbox immediately after purchase (with the exception of pre-sale items). You will also be able to access your downloads and program material by logging into your Joyous Health Account.

Physical Products – Any orders will be processed and shipped within 5 business days of purchase. Shipping time will then depend on your location and the shipping method chosen at checkout.  If there is a delay in processing your order for any reason, we will contact you ASAP. Full sale and shipping terms can be found here.